Frequently Asked Questions

Archive 2022-2023

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All international students holding an "F-1" visa and enrolled at Houston Community College will be automatically enrolled in and billed each semester for coverage under the Plan unless a waiver of coverage has been submitted and approved online by the waiver deadline each semester. To waive, click here.

Dependent coverage is no longer available under this plan.

2021-2022 Plan Information can be found on the 2021-2022 Plan Year tab.

Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Eligible International Students are automatically enrolled in Medical Coverage and are tuition billed for the premium.

Enrollment in Dental and/or Vision is optional for all actively enrolled HCCS Students.

Students with a Qualifying Life Event

Claims

If you seek care from a network provider, this provider will submit claims for you on your behalf. If the Provider does not file the claim for you, then you can file the claim by submitting an Aetna Claim Form along with an itemized bill and proof of payment (if you paid for the service) directly to Aetna Student Health.

Always retain copies for your records.

View Claims Online

Medical Claim Form

Prescription Claim Form

Opt-Out

The Summer online waiver deadline ended 06/07/2023. The online system can no longer accept new waiver requests.

Regulatory Notices

Enhanced Products

Optional Dental Coverage

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected