Frequently Asked Questions

Archive 2025-2026

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All international students holding an "F-1" visa and enrolled at Houston Community College will be automatically enrolled in and billed each semester for coverage under the Plan unless a waiver of coverage has been submitted and approved online by the waiver deadline each semester. To waive, click here.

Dependent coverage is no longer available under this plan.

2024-2025 Plan Information can be found on the 2024-2025 Plan Year tab.

Additional Resources

Insurance ID Card

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheet

Eligible International Students are automatically enrolled in Medical Coverage and are tuition billed for the premium.

Enrollment in Dental and/or Vision is optional for all actively enrolled HCCS Students.

Online Enrollment

Domestic Students

International Students

Students with a Qualifying Life Event

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall - 06/11/2025 - 09/19/2025

Spring/Summer - 11/05/2025 - 02/13/2026

Summer (New Students Only) - 04/08/2026 - 06/05/2026

Waiver

International students, who hold an F or J Visa and are carrying hours, will be automatically enrolled and charged for health insurance coverage each semester to satisfy the College policy regarding maintaining acceptable health insurance coverage.

A waiver of the health insurance fee may be requested online with proof of acceptable alternate insurance.

To be approved for a waiver of enrollment in the Student Health Insurance Plan (SHIP), your alternative health coverage must meet or exceed the requirements as set forth below and be submitted by the waiver deadline date.  Please be advised that the waiver request will be reviewed for compliance and verified active with the insurance carrier.  Notification of acceptance or rejection of this request will be sent to your College email within seven business days.

Waiver Criteria:
  1. Student is sponsored by the United States government or
  2. Student is sponsored by a foreign government recognized by the United States or
  3. Student is enrolled in an US employer-provided group health and
  4. Travel plans will not be accepted

International F and J Student Visa Holders must meet the following minimum requirements:

  1. Medical benefits of at least $100,000 per accident or illness.
  2. Imposes a deductible that does not exceed $2,500 per year.
  3. Imposes no provisions for co-insurance that exceed 25% per accident or illness.
  4. Policy coverage must be in effect for a minimum of the semester dates.
  5. Imposes no exclusions for essential activities.
  6. Medical evacuation coverage amount is no less than $50,000.
  7. Repatriation coverage amount is no less than $25,000.

If your alternate coverage meets the above minimum requirements, submit electronic copies of the following documents with your online waiver request:

  1. A scanned copy of the front and back of your health insurance ID card indicating the student as a covered member.
  2. A scanned copy of your complete policy, including coverage amounts, exclusions, and limitations in English using US dollars.
  3. A scanned copy of your medical evacuation and repatriation coverage (if you have this coverage).

Once you login, select the RED button under the “No, I do not want the insurance.” Section.

Please see the ‘Student Waiver User Guide’ link below for a tutorial on how to use the Waiver System. 

Please contact Academic HealthPlans at help.ahpcare.com if you have questions.

Regulatory Notices

Dental & Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Providers Call
1 (855) 267-0214
Dental Customer Service
1 (844) 684-2255
EyeMed Customer Service
1 (800) 581-0368
24/7 Nurseline

BCBSTX Internet Help Desk

If you have any questions about Blue Access for Members, please call the Internet Help Desk.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected